Start by contacting the authorized Sun dealer where your bike or trike was purchased, or another authorized Sun dealer who can inspect the product.

Warranty claims require dealer inspection and must be supported by proof of purchase. If the dealer determines that a warranty claim may be appropriate, they can work with Sun Bicycles to submit the claim for review.

Please be prepared to provide:

• A receipt, bill of sale, or other appropriate proof of purchase
• The bicycle or tricycle serial number
• Information about the problem you are experiencing

Additional information or photographs may be requested to help evaluate the claim.

The Sun Bicycles Limited Warranty applies to the original owner of a new Sun bike or trike purchased from a Sun dealer.

The warranty remains in effect only while the original owner retains ownership of the bike or trike and is not transferable.

The Sun Bicycles Limited Warranty does not cover:

• Improper assembly
• Improper maintenance
• Normal wear and tear
• Installation of components, parts, or accessories not originally intended for or compatible with the bicycle or tricycle as sold
• Damage or failure caused by accident, misuse, abuse, or neglect
• Labor charges for part replacement or changeover
• Paint or finish

No. Normal wear and tear is not covered by the warranty. Items such as tires and grips are specifically identified as wear items and are excluded from the one-year parts and components warranty.

No. The original owner is responsible for labor charges associated with the repair or replacement of warranty parts.

If an equivalent replacement frame is no longer available, Sun may, at its discretion, offer a comparable complete bicycle or tricycle as an alternative resolution. Any applicable replacement terms will be determined at the time of the claim.

Damage or failure resulting from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash, misuse, or other non-standard use is not covered.

Unless a model is specifically designed for such use, activities such as trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, carrying heavy loads, or commercial use may damage the bike or trike and may void warranty coverage.

Sun bicycles and tricycles that were not originally designed and equipped with a motor are not designed, engineered, distributed, manufactured, or retailed to be motorized. Adding a motor to a model not originally designed for one may void the warranty.

Sun recommends periodic inspection by a Sun dealer for signs of stress or potential failure, including cracks, deformation, corrosion, paint peeling, dents, or other signs of damage, inappropriate use, or abuse.

Warranty claims made outside the United States may be subject to additional fees and restrictions.

All Sun Bicycles (“Sun”) bikes and trikes sold through and assembled by an authorized Sun dealer are subject to the following terms, conditions, and limitations.

J&B Importers, Inc. grants each original buyer of a Sun bike or trike a non-transferable warranty, subject to the following limitations, terms, and conditions, stating that when new, the bicycle is free of defective materials and workmanship.

Lifetime Coverage
(Subject to limitations, terms, and additional conditions as explained below)

All Sun alloy and steel frames are warranted for the lifetime of the original retail buyer.

If an equivalent replacement frame is no longer available, Sun may, at its discretion, offer a comparable complete bicycle or tricycle as an alternative resolution. Any applicable replacement terms will be determined at the time of the claim.

One (1) Year Coverage
(Subject to limitations, terms, and additional conditions as explained below)

All Sun forks, parts, and components, including electric bike and electric trike motors and electronic parts, except wear items such as tires and grips, are warranted for one (1) year from the date of purchase of the original retail buyer.

All electric bike and electric trike lithium-ion batteries are warranted for one (1) year or until they have been charged more than 500 times, whichever comes first, from the date of purchase of the original retail buyer, subject to the following exceptions.

The battery warranty does not include damage from power surges, improper charging, use of unapproved chargers (only the original equipment charger is approved), improper storage, failure to charge at prescribed intervals, water damage, or normal wear.

Commercial Use Coverage
(Subject to limitations, terms, and additional conditions as explained below)

All Sun alloy and steel frames, if used for commercial purposes, are warranted for one (1) year from the date of purchase of the original buyer.

All Sun forks, parts, and components, including electric bike and electric trike motors and electronic parts, except wear items such as tires and grips, if used for commercial purposes, are covered for thirty (30) days from the date of purchase of the original buyer.

All electric bike and electric trike lithium-ion batteries, if used for commercial purposes, are covered for thirty (30) days from the date of purchase of the original buyer.

Limited Warranty Does Not Cover

• Improper assembly
• Improper maintenance
• Normal wear and tear
• Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
• Damage or failure due to accident, misuse, abuse, or neglect
• Labor charges for part replacement or changeover
• Paint or finish

Additional Conditions

This Limited Warranty is made only to the original owner of this new Sun bike or trike purchased from a Sun dealer, and it shall remain in force only as long as the original owner retains ownership of the Sun bike or trike. This Limited Warranty is not transferable.

In order to exercise your rights under this Limited Warranty, the bike or trike must be presented to a Sun dealer together with a receipt, bill of sale, or other appropriate written proof of purchase that identifies the bike or trike by serial number.

Should this bike or trike, or any part, be determined by Sun to be covered by this warranty, it will be repaired or replaced at the sole option of Sun, which will be conclusive and binding.

The original owner shall pay all labor charges connected with the repair or replacement of all parts. Claims made outside the USA may be subject to fees and additional restrictions.

This Limited Warranty does not apply to normal wear and tear or claimed defects, malfunctions, or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash, or misuse.

This bike or trike has not been designed, engineered, distributed, manufactured, or retailed to be equipped with a motor of any kind, except for models where a motor is included as part of the original design.

Unless specifically designed for such use, trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities, or similar activities may damage the bike or trike, may cause serious injury to the rider, and will void this warranty.

Useful Product Life Cycle

Every Sun bike or trike has a useful product life cycle. The length of that useful product life cycle will vary with the construction and materials of the bike or trike, the maintenance and care the bike or trike receives throughout its useful product life cycle, and the type and amount of use to which the bike or trike is subjected.

Use in competitive events, trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities, and other types of non-standard use can dramatically shorten the useful product life cycle of a Sun bike or trike.

Any one or combination of these conditions may result in an unpredictable failure of a Sun bike or trike that would not be covered by this warranty.

All Sun bikes and trikes should be periodically checked by a Sun dealer for indicators of stress and/or potential failure, including cracks, deformation, corrosion, paint peeling, dents, and any other indicators of potential problems, inappropriate use, or abuse.

These are important safety checks and are very important in helping prevent accidents, bodily injury to the rider, and a shortened useful product life cycle of a Sun bike or trike.

Limitation of Warranty

THIS IS AN INTEGRATED AND FINAL STATEMENT OF SUN BICYCLES LIMITED WARRANTY. SUN BICYCLES DOES NOT AUTHORIZE OR ALLOW ANYONE, INCLUDING ITS DEALERS, TO EXTEND ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, FOR SUN BICYCLES.

NO OTHER REPRESENTATION, AND NO STATEMENT OF ANYONE BUT SUN BICYCLES, INCLUDING A DEMONSTRATION OF ANY KIND BY ANYONE, SHALL CREATE ANY WARRANTY REGARDING THIS BICYCLE.

ALL OF THE REMEDIES AVAILABLE TO THE ORIGINAL OWNER ARE STATED HEREIN. IT IS AGREED THAT SUN BICYCLES’ LIABILITY UNDER THIS LIMITED WARRANTY SHALL BE NO GREATER THAN THE AMOUNT OF THE ORIGINAL PURCHASE PRICE, AND IN NO EVENT SHALL SUN BICYCLES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Disclaimer

All other remedies, obligations, liabilities, rights, warranties, express or implied, arising from law or otherwise, including but not limited to any claimed implied warranty of merchantability, any claimed implied warranty arising from course of performance, course of dealing or usage of trade, and any claimed implied warranty of fitness, are disclaimed by Sun Bicycles and waived by the original owner.

Some states, jurisdictions, countries, or provinces do not allow some or all of the limitations set forth herein or the exclusion or limitation of incidental or consequential damages.

If any provision is found unenforceable, only that provision shall be stricken and all others shall apply.

This Limited Warranty provides the original owner with certain legal rights and recourse, and the original owner may possess other rights or recourse depending on the state, jurisdiction, country, or province.